
Let’s
build
better.
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ABOUT ME
Curious by nature. Marketer by choice.
I’m Nitish, an Account Manager with 4+ years of experience in client servicing and project delivery, working across UI/UX, technology solutions, chatbot and WhatsApp automation, and Generative AI projects. My work sits between client requirements and execution.
● Based in New Delhi, India
Same marketing. More questions.

Experience
Nov 2023 — Present
Account Manager
Digitas India (Publicis Groupe)
Manage digital and MarTech delivery for PepsiCo, Nestlé, Tanishq and Oaksmith. Coordinate client requirements across strategy, UX/UI, engineering, content and SEO, spanning WhatsApp engagement, AI-enabled consumer experiences and enterprise platforms.
Feb 2022 — Oct 2023
Senior Account Executive
Nothing Else Matters LLP
Progressed from Intern to Account Executive and then Senior Account Executive. Delivered website, application, SEO, chatbot and CRM projects, coordinating clients and developers across Microsoft’s B2B Marketplace campaign, Prepcoach, FlowNaturals and Hiddentools.ai.
Nov 2021 — Jan 2022
Senior Account Executive, Client Servicing
IndiaMART InterMESH Ltd
Managed paid-client accounts through structured onboarding and proactive servicing, supporting platform adoption, churn reduction and premium-service upselling. Conducted listing audits and keyword optimisation to improve product discoverability and lead quality.
(06) Testimonials
(04) Selected Work
A selection of digital experiences and campaigns I’ve contributed to.

WhatsApp Campaign
Lay’s — Khelo Ranbir Se Milo
Designed the WhatsApp chatbot journey and reward structure in collaboration with the brand team, shaping how consumers moved through the campaign experience.
WhatsApp chatbot · Consumer journey · Reward mechanics

B2B Digital Campaign
Microsoft B2B Marketplace Campaign
Supported campaign delivery through client coordination and cross-functional execution, helping align requirements with the teams responsible for delivery.
Campaign delivery · Client coordination · Stakeholder management

Digital Project Delivery
Prepcoach
Contributed to digital project delivery by coordinating client requirements and working with delivery teams to move the agreed scope into execution.
Project coordination · Requirements · Delivery

Selected Digital Projects
FlowNaturals & Hiddentools.ai
Worked across digital project delivery, coordinating requirements and execution with client and development stakeholders.
Client servicing · Cross-functional delivery · Digital experiences
INDEPENDENT CASE STUDIES
Exploring brand challenges, campaign strategy and MarTech ideas.
These are independent explorations and should be read as strategic thinking—not client case studies or shipped work.
Zomato — Why one ad for everyone doesn’t always work. ↗
boAt — Using DCO to find the right creative mix. ↗
Sonos — MarTech and customer experience in audio. ↗
AAYU — A go-to-market model for impact. ↗
Curious, dependable and always ready to dive into the why. Nitish has a great ability to simplify complex problems and bring fresh perspectives.
— AMIT K. · COLLEAGUE
LET’S TALK
Have a project, idea or just a good marketing question?
I’m always up for a good conversation.
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